On West Avenue in Canandaigua, the RTS Ontario Transit Hub serves as a key transportation center for the region. As part of the Regional Transit Service, a transit authority established by New York State, this hub plays a crucial role in providing public bus transportation to the area. With over 1,000 employees across the region, RTS connects customers to essential destinations such as jobs, schools, healthcare facilities, shopping centers, and recreational activities. The RTS Ontario Transit Hub is one of several locations that contribute to the organization's annual service of over 8 million people.

The RTS system, recognized for its safe, reliable, and convenient service, operates across multiple counties, including Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming. The transit hub in Canandaigua is an integral part of this network, facilitating travel and daily commutes for residents and visitors in the Finger Lakes region. With its presence, RTS aims to make transportation accessible and efficient, supporting the community's needs and contributing to the local quality of life.